Because Cisco except only a password for the WiFi Connection. Where to put the username? 0 Helpful Reply. Go to solution. patoberli. VIP In response to JackerNils I faced the same issue lately. The handy solution to this problem is not to try repeatedly. When you enter the password it says incorrect password and then it automatically redirects you to the login page after 10 seconds. Wait for that 10 seconds without clicking anywhere. and then type your password. It will work. It is easy to make a mistake entering your password, and remember that network passwords are case sensitive. Use the shift button on the on-screen keyboard to enter a capital letter. If you do not know the correct password, review the tips for locating your wireless network password. Check to see that your router is working properly. In that case, this won't work. But few people ever explicitly do that. Go to a Windows Command Prompt with administrative privileges. Click the Start Menu, type "cmd" (no quotes), and the menu Iam using windows 10 os in my hp laptop,Suddenly from today Iam not able to enter my password for connecting to my wifi. My keyboard is working fine and i have checked it in notepad. This is also happening for the windows search box. Technician's Assistant: When did you last change your Wi-Fi password? I never did --and the person in charge of this (group) home when the. Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past? Laptop --Chromebook. And the one who ordered the service no longer lives here My laptop only accepts a PIN even though I only remember setting up a password. I don't remember setting up the PIN and therefore, any PIN I enter is incorrect. I do not have an option to switch login options. I also don't see power options, which after doing some research, is the way where I can troubleshoot and uninstall latest updates. 1. Restore the PC from a last known good configuration: hold down "shift" while selecting "Restart" -- this brings up some start up config settings. 2. In this start up config, find the menu item "Restore" (or something similar) and perform a restore from a last known configuration. VCQ9Q2N.